What a fantastic experience! The Deluxe Double Room was spacious and beautifully appointed. The beds were super comfy, and the breakfast was a real treat. I loved the prime location by the train station, making it easy to explore.

Our family had a wonderful stay while exploring Zurich, especially enjoying the spacious Suite which was perfect for us to unwind after a day of sightseeing. The location made it easy to walk to major attractions like the Swiss National Museum and St Peter Church, both just a short distance away. The highlight was definitely the delightful evening surprise when a staff member stopped by with a trolley full of free chocolates for the kids. It was such a lovely touch that made our trip even more memorable!

The location is fantastic, right in the heart of Zurich and very close to the train station. The spacious Deluxe Double Room offered a quiet atmosphere and comfortable beds, perfect for a restful night's sleep. Despite the friendly check-in staff serving prosecco on arrival, the slow check-in process left much to be desired. Some decor in the hotel appears dated, not quite aligning with the luxurious touches expected from a five-star venue. The breakfast was underwhelming, with limited options that didn't feel fresh or inviting, particularly the lack of non-dairy choices. Additionally, there were no valets available for luggage assistance, and the DIY check-in on a tablet felt impersonal. Overall, while the room was well-maintained, the hotel could benefit from upgrades to both service and amenities.

Prosecco welcome upon arrival

The spacious Executive Suite provided ample room for work and relaxation, and the impeccable cleanliness was appreciated. The staff's hospitality was exceptional, exemplified by a lovely surprise visit with chocolates for the children, making our family feel welcome. The location is convenient for business meetings and exploring Zurich, which added to the overall positive experience during our stay.

The decor in common areas feels somewhat dated.

the most delightful surprise with chocolates at night

wonderful suite, convenient location

dated decor

great stay with minor hiccups

The Deluxe Double Room provided a luxurious ambiance and was impeccably clean. I appreciated the helpful staff who greeted us with a warm welcome and ensured our needs were met. The city view from our room was delightful, enhancing our overall experience of the vibrant surroundings.

The check-in process felt a bit impersonal, which detracted from the otherwise welcoming atmosphere.

would love to return

Spacious room with comfy beds and awesome amenities! Loved the bathrobe, free toiletries, and coffee machine. The soundproofing was fantastic, keeping everything quiet. Perfect location near the train station made it easy to explore. We enjoyed fruits and chocolates in the room. The spa facilities were just the cherry on top!